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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Albright

June 17, 2026

5  out of  5
rating by Aaron Albright
"I had a very nice conversation with a lady who helped explain my benefits of my insurance to me. Helped me with some future inquiries and I was very pleased with my experience!"
We responded:
"We're so happy that Sarah was able to walk you through your insurance benefits. We’re committed to providing supportive guidance and making sure you feel confident with your auto and personal articles coverage now and in the future. Thanks again for choosing us—we look forward to helping you whenever you need support!"
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Timothy McEnroe (Tiny)

June 15, 2026

5  out of  5
rating by Timothy McEnroe (Tiny)
"Miles was good at his job"
We responded:
"Thank you, Timothy, for your feedback. We're glad to hear that Miles made a positive impression with his expertise. If you need any further assistance, feel free to reach out."
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Zoe Allio

June 12, 2026

5  out of  5
rating by Zoe Allio
"Harley went above and beyond to meet my goals. She got me a quote same for way less than what I was paying."
We responded:
"Thank you for your kind words! We’re thrilled Harley was able to help you reach your goals and find great coverage at a lower cost. We appreciate your trust in our team for your Auto, Life, and Renters Insurance needs and look forward to being here whenever you need us!"
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Saul Ruiz

June 12, 2026

5  out of  5
rating by Saul Ruiz
"overall 10/10. just amazing!"
We responded:
"Thank you, Saul, for the amazing feedback! We're glad to know you had such a positive experience with our agency. If you ever need assistance, feel free to reach out."
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Amber Lear

June 12, 2026

5  out of  5
rating by Amber Lear
"I met Alicia from State Farm today. I was exceptionally pleased with her professionalism and knowledge. I would highly recommend her and State Farm."
We responded:
"Thank you so much, Amber, for sharing your experience! We're thrilled to hear that our team's professionalism and knowledge made such a positive impression on you. We really appreciate your recommendation!"
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Judy Young

June 12, 2026

5  out of  5
rating by Judy Young
"Thank you for your support of Independence PTA! We appreciate the donation of items for our nurses"
We responded:
"Thank you, Judy, for your kind words and for recognizing our support of the Independence PTA. We're happy to contribute to such a valuable cause and support the nurses. Your feedback means a lot to us!"
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Kian Thiessen

June 12, 2026

5  out of  5
rating by Kian Thiessen
"Alicia and Cheyenne are great!!"
We responded:
"Thank you, Kian, for your feedback! We're glad to hear that Alicia and Cheyenne made a positive impact. We appreciate your support!"
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Angie Judy

June 12, 2026

5  out of  5
rating by Angie Judy
"Alicia Scott is simply the best! Not only is she incredibly professional, knowledgeable, and dependable, but she’s also the kind of person you genuinely want as a neighbor. She goes above and beyond for others, always willing to lend a helping hand and make those around her feel valued. Alicia brings integrity, kindness, and a positive attitude to everything she does. If you’re looking for someone you can trust and count on, look no further. We are lucky to have her in our community!"
We responded:
"Thank you very much, Angie, for taking the time to provide your thoughtful and detailed review! Your insights are greatly appreciated."
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Ian Allison

June 12, 2026

5  out of  5
rating by Ian Allison
"Great response time and thorough at explaining all options available.

Easy to understand and simple process, highly recommend!"
We responded:
"Thank you, Ian, for your feedback! We're glad to hear that our response time and explanations met your expectations. Your recommendation means a lot to us."
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Angie Warner

June 12, 2026

5  out of  5
rating by Angie Warner
"State Farm is the best!!"
We responded:
"Thank you, Angie, for your enthusiastic feedback! We're glad to hear you think so highly of State Farm. If you ever need assistance, feel free to reach out."
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Sidney Wald

June 12, 2026

5  out of  5
rating by Sidney Wald
"Alisha and Shyanne were so helpful! State Farm has been great!"
We responded:
"Thank you so much for your kind review! We really enjoyed meeting you at the Independence Chamber's networking event, and we’re grateful for your support of our local State Farm Insurance office. We’re here whenever you need anything."
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Karen R Clark

June 9, 2026

5  out of  5
rating by Karen R Clark
"Re:
Alicia Scott- State Farm Insurance Agency

Always a professional, rewarding experience!
“Two thumbs up and a Pinkie" for Emily, who was patient, thorough, has great phone etiquette and customer service skills!!
No question is too small Or overwhelming with this company. They are fair & will go that extra mile. Glad to be back!!!"
We responded:
"Thank you, Karen, for sharing your experience with us! We're delighted to hear that Emily provided you with such attentive and thorough service. We're glad to have you back with us and look forward to continuing to support your insurance needs."
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Yvonne Davis

June 4, 2026

5  out of  5
rating by Yvonne Davis
"They completed everything I needed and more with kindness and professionalism."
We responded:
"Thank you, Yvonne, for your kind words and the 5-star rating. We're glad to hear that our team was able to meet your needs with kindness and professionalism. If you have any more questions or need further assistance, feel free to reach out."
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J. C. Frost

June 4, 2026

5  out of  5
rating by J. C. Frost
"All the staff are great to work with. Reach out to Sarah Buttermore for any assistance needed."
We responded:
"Thank you for the amazing 5-star review! It means a lot to us here in Independence to know that you had such a wonderful experience with us here at Alicia Scott State Farm. "
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Debra Houston

May 28, 2026

5  out of  5
rating by Debra Houston
"We've been very pleased with the service from this location! They address all of our needs in a professional, knowledgeable & positive fashion! They are great!!"
We responded:
"Thank you, Debra, for your kind words! We're glad to hear that our team has been able to address your needs in a professional and positive manner. We appreciate your support and look forward to continuing to serve you."
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Diane Miller

May 23, 2026

5  out of  5
rating by Diane Miller
"I had the pleasure of meeting Jabrelle. She was very helpful and knowledgeable."
We responded:
"Thank you, Diane, for sharing your experience with Jabrelle. We're glad to hear she was helpful and knowledgeable during your visit. We appreciate your feedback and support!"
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daniel w

May 22, 2026

5  out of  5
rating by daniel w
"Working with Jabrelle was an amazing experience. She made the entire life insurance process simple, clear, and stress-free. She took the time to explain everything, answered all of my questions, and genuinely cared about helping me find the right coverage instead of making me feel pressured. You can tell she’s knowledgeable, professional, and truly looks out for her clients’ best interests. If you’re looking for someone trustworthy for life insurance and financial protection, I highly recommend Jabrelle. Thank you for making something that can feel complicated so easy."
We responded:
"Thank you, Daniel, for sharing your experience with Jabrelle. It's great to hear that she made the life insurance process simple and stress-free for you. Your recommendation means a lot, and we're glad Jabrelle could assist you in finding the right coverage."
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kina bina

May 14, 2026

5  out of  5
rating by kina bina
"Jabrelle is the best. She helped us get the best life insurance plan for my family and I. And the rate we got it at was great. Thank you again Jabrelle, when you guys go ask for her she gets you right!"
We responded:
"Thank you, Kina Bina, for your feedback! We're glad to hear that Jabrelle was able to assist you in finding the right life insurance plan at a great rate. Your recommendation means a lot to us."
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Ashley Elizabeth

May 14, 2026

5  out of  5
rating by Ashley Elizabeth
"When I needed to set up a life insurance policy, Jabrelle was a major help! She is kindhearted, professional, and knowledgeable. She explain each step and made the process smooth. I highly recommend her."
We responded:
"Thank you, Ashley Elizabeth, for sharing your experience! We're glad to hear that Jabrelle was able to assist you with setting up your life insurance policy and make the process smooth. Your recommendation means a lot to us. "
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Kaye Nelson

May 13, 2026

5  out of  5
rating by Kaye Nelson
"Jabrelle is such an amazing, patient, motivated worker. She listens before she speaks to understand what I am looking for. She is patient and explains everything very clearly so that I can understand. Working with her has been nothing short of amazing. Thanks so much Jabrelle :)"
We responded:
"We appreciate your support! Our team is committed to providing clear communication and putting the customer first. We're so glad you felt that through Jabrelle's hard work! Thank you for being part of our State Farm family. "
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iGO2far

May 13, 2026

5  out of  5
rating by iGO2far
"Jabrelle was an excellent help. She made sure I understood what service I was receiving and what I needed to do. She's great!"
We responded:
"Thank you for the 5-star review! I'm glad our team was able to provide you the excellent service you deserve and made sure you felt confident and informed. We'll be sure to share your kinds words with her! "
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Alison

May 13, 2026

5  out of  5
rating by Alison
"Jabrelle was so friendly and professional. She sold me a policy and saved me money. Highly recommend"
We responded:
"Thank you so much for the recommendation! We’re thrilled to hear Jabrelle provided friendly, professional service and helped you save money on your insurance policy. Our team is committed to helping customers in Independence find affordable auto, home, and life insurance coverage that fits their needs and budget. We appreciate you choosing State Farm and look forward to being here whenever you need us!"
Profile photo of Lul Xi

Lul Xi

May 13, 2026

5  out of  5
rating by Lul Xi
"Jabrelle was very nice to me"
We responded:
"Thank you for your review! We’re so happy to hear Jabrelle was kind and helpful during your experience with our team. We truly appreciate you choosing our State Farm office and look forward to helping with your insurance needs in the future!"
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Ayonna Davis

May 13, 2026

5  out of  5
rating by Ayonna Davis
"Your worker Jabrelle was very helpful. She was attentive and knowledgeable when I had questions and concerns, great experience."
We responded:
"Thank you so much for the kind words and for trusting our team! We’re so glad to hear Jabrelle provided attentive, knowledgeable service and helped answer all of your questions and concerns. At Alicia Scott State Farm, we’re committed to making the insurance process simple and stress-free. We truly appreciate your support and look forward to continuing to help with your auto, home, and life insurance needs here in Independence!"
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Stacia Weddle

May 7, 2026

5  out of  5
rating by Stacia Weddle
"Loved working with Miles! Very quick, attentive, and answers all dumb questions I have whenever I couldn’t figure out what I was doing. Helped me get my business insurance AND home AND car including life insurance - compared it with others with the same coverages and I got a hell of a good deal! Look forward to working with him further for my car and home."
We responded:
"Thank you, Stacia, for sharing your experience with Miles! It's great to hear that he was able to assist you with your business, home, car, and life insurance needs while providing a great deal. We look forward to continuing to support you with your car and home insurance in the future."