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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kina bina

May 14, 2026

5  out of  5
rating by kina bina
"Jabrelle is the best. She helped us get the best life insurance plan for my family and I. And the rate we got it at was great. Thank you again Jabrelle, when you guys go ask for her she gets you right!"
We responded:
"Thank you, Kina Bina, for your feedback! We're glad to hear that Jabrelle was able to assist you in finding the right life insurance plan at a great rate. Your recommendation means a lot to us."
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Ashley Elizabeth

May 14, 2026

5  out of  5
rating by Ashley Elizabeth
"When I needed to set up a life insurance policy, Jabrelle was a major help! She is kindhearted, professional, and knowledgeable. She explain each step and made the process smooth. I highly recommend her."
We responded:
"Thank you, Ashley Elizabeth, for sharing your experience! We're glad to hear that Jabrelle was able to assist you with setting up your life insurance policy and make the process smooth. Your recommendation means a lot to us. "
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Kaye Nelson

May 13, 2026

5  out of  5
rating by Kaye Nelson
"Jabrelle is such an amazing, patient, motivated worker. She listens before she speaks to understand what I am looking for. She is patient and explains everything very clearly so that I can understand. Working with her has been nothing short of amazing. Thanks so much Jabrelle :)"
We responded:
"We appreciate your support! Our team is committed to providing clear communication and putting the customer first. We're so glad you felt that through Jabrelle's hard work! Thank you for being part of our State Farm family. "
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iGO2far

May 13, 2026

5  out of  5
rating by iGO2far
"Jabrelle was an excellent help. She made sure I understood what service I was receiving and what I needed to do. She's great!"
We responded:
"Thank you for the 5-star review! I'm glad our team was able to provide you the excellent service you deserve and made sure you felt confident and informed. We'll be sure to share your kinds words with her! "
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Alison

May 13, 2026

5  out of  5
rating by Alison
"Jabrelle was so friendly and professional. She sold me a policy and saved me money. Highly recommend"
We responded:
"Thank you so much for the recommendation! We’re thrilled to hear Jabrelle provided friendly, professional service and helped you save money on your insurance policy. Our team is committed to helping customers in Independence find affordable auto, home, and life insurance coverage that fits their needs and budget. We appreciate you choosing State Farm and look forward to being here whenever you need us!"
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Lul Xi

May 13, 2026

5  out of  5
rating by Lul Xi
"Jabrelle was very nice to me"
We responded:
"Thank you for your review! We’re so happy to hear Jabrelle was kind and helpful during your experience with our team. We truly appreciate you choosing our State Farm office and look forward to helping with your insurance needs in the future!"
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Ayonna Davis

May 13, 2026

5  out of  5
rating by Ayonna Davis
"Your worker Jabrelle was very helpful. She was attentive and knowledgeable when I had questions and concerns, great experience."
We responded:
"Thank you so much for the kind words and for trusting our team! We’re so glad to hear Jabrelle provided attentive, knowledgeable service and helped answer all of your questions and concerns. At Alicia Scott State Farm, we’re committed to making the insurance process simple and stress-free. We truly appreciate your support and look forward to continuing to help with your auto, home, and life insurance needs here in Independence!"
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Stacia Weddle

May 7, 2026

5  out of  5
rating by Stacia Weddle
"Loved working with Miles! Very quick, attentive, and answers all dumb questions I have whenever I couldn’t figure out what I was doing. Helped me get my business insurance AND home AND car including life insurance - compared it with others with the same coverages and I got a hell of a good deal! Look forward to working with him further for my car and home."
We responded:
"Thank you, Stacia, for sharing your experience with Miles! It's great to hear that he was able to assist you with your business, home, car, and life insurance needs while providing a great deal. We look forward to continuing to support you with your car and home insurance in the future."
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Stephland Flournoy

April 16, 2026

5  out of  5
rating by Stephland Flournoy
"Highly recommended for anyone in the KC metro, Jabrelle didn't just sell me the policy but walked me through step by step to make sure I understood the policy and benefits for me and my family, it felt more personal"
We responded:
"Thank you, Stephland, for sharing your experience! It's great to hear that Jabrelle took the time to guide you through the policy details, making it a personal experience for you and your family. Your recommendation means a lot to us. "
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Ben Rich

April 8, 2026

5  out of  5
rating by Ben Rich
"Jabrelle was fantastic in providing me with detailed information about life insurance and ensuring that I received exactly what I needed. State Farm has consistently demonstrated its commitment to prioritizing customer needs."
We responded:
"Thank you, Ben, for sharing your experience. We're glad Jabrelle could assist you with the detailed information you needed about life insurance. Your trust in our commitment to customer needs means a lot to us. "
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Max Sangemino

April 3, 2026

5  out of  5
rating by Max Sangemino
"I had a great experience working with Sarah! She was incredibly thorough, took the time to understand what mattered most to me, and ultimately helped me save money. I really appreciated how she focused on what was actually important instead of just rushing through things. Highly recommend her if you’re looking for someone knowledgeable, detail-oriented, and genuinely helpful!"
We responded:
"Thank you so much for your kind review! We’re so glad you had a great experience working with Sarah and that she could help you save money while finding the right coverage. We pride ourselves on providing personalized support with auto insurance, life insurance, and claims advice so your feedback means a lot. We appreciate your recommendation!"
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Trevion Batts

April 1, 2026

5  out of  5
rating by Trevion Batts
"I am so thankful for Miles, he was informal super super helpful and understanding patient I really appreciate your help you saved me lots which really takes alot of stress off my plate but in general state farm has been such a tremendous help i appreciate all of you."
We responded:
"Thank you so much for your kind words! We’re so happy that Miles was able to provide you with the helpful and patient service you deserved. It means a lot to us to know we could ease some of your stress and save you money. We truly appreciate your trust in State Farm and look forward to continuing to support you with your life and vehicle insurance needs. "
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Madison Stephens

March 31, 2026

5  out of  5
rating by Madison Stephens
"I had such a great experience with the State Farm office.. everyone was incredibly kind, helpful, and easy to work with. Miles especially went above and beyond to make everything simple and stress-free. It’s rare to find customer service this thoughtful and genuine. Highly recommend!"
We responded:
"We're thrilled to hear that your experience with our State Farm office was positive and that Miles provided exceptional, helpful, and stress-free service. We strive to make finding the right insurance—whether auto, home, renters, or life insurance—simple and straightforward for all our customers. Your recommendation means a lot to us!"
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Melvin Marshall

March 30, 2026

4  out of  5
rating by Melvin Marshall
"Great experience with state farm good service and friendly staff low price auto insurance"
We responded:
"Thank you, Melvin, for sharing your experience with us. We're glad to hear you found our service friendly and our auto insurance prices competitive. We appreciate your feedback and look forward to serving you in the future."
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Joe Laughlin

March 26, 2026

5  out of  5
rating by Joe Laughlin
"Sarah was very helpful. She explained everything in detail."
We responded:
"Thank you, Joe, for your feedback. I'm glad Sarah was able to assist you and provide detailed explanations. We appreciate your support!"
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A_Janglur

February 28, 2026

5  out of  5
rating by A_Janglur
"I just switched from progressive, and not only was Sarah able to get me a cheaper monthly payment, I was able to get much better and more coverage. She found every discount available and made the transition smooth and painless. Would recommend to anyone looking for friendly and knowledgeable help."
We responded:
"Thank you so much for sharing your experience with our office manager, Sarah. We are so happy that we were able to provide you with great State Farm Insurance coverage at great price. We look forward to providing you with great service for years to come. Thank you for your business! "
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Jane Brady

February 27, 2026

5  out of  5
rating by Jane Brady
"Everyone I have dealt with in the office has been very supportive and helpful!"
We responded:
"Our team is committed to providing the best service possible, we’re so happy to hear you’ve experienced that. Thank you for supporting our State Farm office and trusting us with your insurance needs. "
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Linda Henderson

February 27, 2026

5  out of  5
rating by Linda Henderson
"Always very helpful especially during these trying times. I always feel they are there to help. Can't imagine leaving this company. Have been a customer over 50 years."
We responded:
"We’re honored to be here for you, especially during life’s challenging moments. Providing dependable coverage and personal support is what we strive for. Thank you for your loyalty and kind words, we look forward to continue protecting what matters most to you for many more years to come! "
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Renee Smith

February 24, 2026

5  out of  5
rating by Renee Smith
"Harley Olson is the loveliest agent & has been very helpful in finding the right insurance plans for my lifestyle. 12/10 customer service experience!!!"
We responded:
"Thank you, Renee, for your kind words about Harley. We're glad to hear that he was able to assist you in finding the right insurance plans. Your feedback means a lot to us! "
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Karen Campbell

February 24, 2026

5  out of  5
rating by Karen Campbell
"All contacts were very knowledgeable and helpful. They demonstrated a great deal of experience and a genuine desire to help me to obtain reasonable & good insurance."
We responded:
"Thank you, Karen, for your kind words. We're glad our team could assist you with their knowledge and experience in finding the right insurance. Your feedback means a lot to us. "
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April James

February 23, 2026

5  out of  5
rating by April James
"Super helpful with everything! Always asking if I need any help with anything and very respectful."
We responded:
"Thank you for your kind words! We're really glad to hear our team made a positive difference and that you felt supported throughout. We're so happy you chose our office to help with your auto insurance needs!"
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Rafeal Bonds

February 17, 2026

5  out of  5
rating by Rafeal Bonds
"I love this office, I've been with them for years, they're always kind, courteous, and professional, and they can help you with ALL your insurance needs, last but not least, Sarah is the Best!"
We responded:
"Thank you so much for your loyalty and kind words! 💛 We truly appreciate you being part of our State Farm family for so many years. Providing friendly, professional service and helping with all your insurance needs — from auto and home to life insurance — is what we’re here for! And we couldn’t agree more… Sarah is pretty amazing! 😊 We’re so grateful for your continued trust in our local office."
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Taylor Scott

February 17, 2026

5  out of  5
rating by Taylor Scott
"I switched my policy over to Alicia's office almost a year ago when I was unhappy with the lack of service from my default agent on the app. I have been so happy with the service of her office! I just got off the phone with yet another great representative Ms. Joette (pronounced Joetta). She was very patient, kind and personable with me while we figured out some confusion I had about my current and upcoming bill. In the end she helped me figure it out and understand what to expect going forward! I do not regret switching to this office!! They have all been very transparent, communicative and professional! I have not had a single bad experience with them so far and I plan to stay with them for as long as possible! Thanks ladies for all you do!! (So far I have only talked to women so I'm not sure if there is a man working in that office or not. If so, thank you to him as well!)"
We responded:
"Taylor, thank you so much for your 5-star review! ⭐️ We’re so glad you made the switch to Alicia Scott State Farm and that you’ve had such a positive experience with our team! We’re grateful to be your local office for all your insurance needs, and we’re always here when you need us. 💛"
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Stacy Moore

February 12, 2026

5  out of  5
rating by Stacy Moore
"Sarah was fantastic!! She helped get our policy just perfect for what we needed! I shopped around and I couldn’t beat her quote with any other auto insurance company! Thanks for the smooth transaction! ~Stacy Moore ~Jeremy Martin"
We responded:
"Thank you, Stacy and Jeremy, for your feedback! We're glad Sarah could assist you in finding the right policy and offer a competitive quote. We appreciate your trust in us for your auto insurance needs. "
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Cindy Foster

February 10, 2026

5  out of  5
rating by Cindy Foster
"I had the pleasure of working with Harley and Sarah on my auto and home owners policies. They were extremely helpful, knowledgeable and got everything done so quickly compared to my previous company. 10 out of 10 would recommend!"
We responded:
"Thank you, Cindy, for sharing your experience with Harley and Sarah! It's great to hear that they were able to assist you efficiently with your auto and homeowners policies. We truly appreciate your recommendation. "