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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Adams

September 4, 2024

5  out of  5
rating by D Adams
"Always going out of their way to provide excellent service."
We responded:
"Thank you for sharing your positive experience with our State Farm office, David! We are thrilled to hear that our team consistently goes above and beyond to provide you with excellent service. We truly value your feedback and appreciate your continued support."
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Michele Thomas

September 4, 2024

5  out of  5
rating by Michele Thomas
"Sarah Buttermore gave me excellent customer service today! She switched me from a higher priced homeowners and car insurance to State Farm. She couldn't have been more helpful and she was so pleasant to work with! I highly recommend her!!"
We responded:
"Thank you for taking the time to share your positive experience with our State Farm office. We are so happy to hear that Sarah provided you with excellent customer service and assisted you in switching to State Farm for your car insurance, homeowners insurance, and umbrella insurance. We appreciate your kind words about Sarah's helpfulness and it's wonderful to hear that she made your experience a pleasant one. Thank you for choosing Alicia Scott State Farm office for all your insurance needs. We are here to provide you with comprehensive coverage and exceptional service. Thank you for your business! "
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Platinum K

August 29, 2024

5  out of  5
rating by Platinum K
"Very helpful and provided exceptional customer service with detailed knowledge."
We responded:
"We sincerely appreciate you sharing your experience with our State Farm office. We know insurance isn't always fun but we are so happy to hear that you were provided great service and felt our team answered all your questions. Thank you for trusting State Farm and our Agency! "
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Mike dibble

August 21, 2024

5  out of  5
rating by Mike dibble
"They're very nice they help me out with everything I needed and I would refer them to anybody that I came across that they have good prices"
We responded:
"Mike, we really appreciate you sharing your experience with our State Farm Insurance office. It is an honor to protect your family's car insurance and renters' insurance. Thank you for your loyalty to State Farm all these years. "
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Charlene Kabel

August 13, 2024

5  out of  5
rating by Charlene Kabel
"Each representative is courteous, efficient, and professional. Very easy to work with to ensure you are getting the best rate and service."
We responded:
"Thank you for sharing your experience with our team. It is a privilege to be your trusted State Farm Agency for your auto and home insurance needs."
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Mark Wheeler

August 9, 2024

5  out of  5
rating by Mark Wheeler
"Very kind and polite. Great team!"
We responded:
"Mark, thank you for sharing your experience. We do our best to provide each person we come in contact with the exceptional service they deserve. Thank you for trusting State Farm with your home, auto, and life insurance needs for many years."
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Luff Song

August 9, 2024

5  out of  5
rating by Luff Song
"Awesome customer service! Kayla Thew is an excellent agent with impeccable communication skills. If you need anything done through State Farm, please go through her. She’ll get it done, or get whoever needs to get it done in gear."
We responded:
"I am so happy to hear about your awesome experience with Kayla. She goes above and beyond for anyone she comes in contact with. It is important to our office that when you call for help, you are provided the service you deserve to ensure your needs are met."
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Serenity Ohlsen

August 9, 2024

5  out of  5
rating by Serenity Ohlsen
"Kayla is the best! Every time I have called with questions about my claim she has gone above and beyond to help. She will take as much time as is needed to answer all my questions, and I can be very needy! 10/10 recommend this office!"
We responded:
"We understand that having to file a claim can be overwhelming. Kayla is very knowledgeable and passionate about helping everyone we get the pleasure to serve. We do our best to make the claims process as easy as possible for all of our customers. Thank you for sharing your experience."
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Tina Gates

July 29, 2024

5  out of  5
rating by Tina Gates
"Kayla was very sweet and helpful!"
We responded:
"Kayla is very knowledgeable and is sure to provide each person she comes in contact with the personable and efficient help they deserve. Thank you for your loyalty and trusting State Farm with your families auto, home, and life insurance needs over the years."
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BLZN1UP BBQ

July 23, 2024

5  out of  5
rating by BLZN1UP BBQ
"Great experience highly recommended"
We responded:
"Thank you so much for leaving us such a positive review! We are thrilled to hear that you had a great experience with us and that you highly recommend our services. It means a lot to us that you took the time to share your feedback. We look forward to serving you again in the future!"
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Melissa Miranda

July 23, 2024

5  out of  5
rating by Melissa Miranda
"I really appreciated Cheyenne’s help with my policy update. She was kind and knowledgeable."
We responded:
"Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that Cheyenne was able to assist you with your policy update and that you found her to be kind and knowledgeable. We strive to provide excellent customer service, and it's great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Michael Byrd

July 23, 2024

5  out of  5
rating by Michael Byrd
"Kayla is a superstar. Whatever she's being paid, she deserves more"
We responded:
"We couldn't agree more - Kayla truly is a superstar! We are incredibly fortunate to have her on our team here at Alicia Scott State Farm. Your kind words mean a lot to us, and we will make sure to pass on your appreciation to Kayla. We are committed to providing exceptional service, and it's wonderful to hear that she exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We value your feedback and look forward to serving you again soon!"
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Amir Dikic

July 19, 2024

5  out of  5
rating by Amir Dikic
"Tristan was great to work with, made very easy to switch the insurance and saved $ . Thank you!"
We responded:
"We are thrilled to hear that Tristan provided you with great service and made it easy for you to switch your home and auto insurance. Saving money is always a bonus, and we're glad we could help with that too. We appreciate your feedback and support. Thank you for choosing our State Farm office. "
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Vanessa Karel

July 18, 2024

5  out of  5
rating by Vanessa Karel
"Cheyenne was excellent at getting us completely situated!"
We responded:
"Thank you for taking the time to leave a review for Alicia Scott State Farm insurance agency! We're thrilled to hear that Cheyenne provided excellent service and helped you get completely situated. We truly appreciate your feedback and look forward to serving your insurance needs. "
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Wisdom Smith

July 17, 2024

5  out of  5
rating by Wisdom Smith
"Kayla helped me get some things questions answered about some steps for when i got into an accident. She was very professional and extremely helpful."
We responded:
"Thank you so much for leaving us a positive review of our State Farm office! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Kayla. We're glad that Kayla was able to assist you in answering your questions regarding the necessary steps to take after being involved in an accident. Our team takes pride in providing professional and helpful service to our valued customers, and it's wonderful to know that Kayla met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help! Thank you for trusting our agency to handle your insurance needs, and we look forward to continuing to serve you and your family."
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Christopher Bowers

July 16, 2024

5  out of  5
rating by Christopher Bowers
"Sarah was a huge help and appreciate her customer service."
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Ellen Morris

July 10, 2024

5  out of  5
rating by Ellen Morris
"I was needing to know how to navigate our account to pay online and Kayla very patiently walked me through each step both online and by text."
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Stephanie Best

July 3, 2024

5  out of  5
rating by Stephanie Best
"Kayla was very kind and helpful. Excellent customer service!"
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Stephanie Smith

July 1, 2024

5  out of  5
rating by Stephanie Smith
"Tristan Mata was beyond helpful in finding me and my husband a quote on auto and renters insurance. The process was simple, effective, and very speedy. Tristan's communication made the whole process smooth and answered all of our questions! We recommend him to anyone getting insurance through State Farm."
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Alondra Chavez

June 25, 2024

5  out of  5
rating by Alondra Chavez
"Everything was really amazing, she explained everything to me and also she explained to me all the options."
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Richard Stern

June 20, 2024

5  out of  5
rating by Richard Stern
"I recently had the pleasure of working with Tristan Mata, and I am thoroughly impressed with the outstanding service he provided. From our initial discussion to finalizing my policy, Tristian was attentive, professional, and extremely responsive. I highly recommend Tristian to anyone in need of insurance services."
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Kody Golden

June 20, 2024

5  out of  5
rating by Kody Golden
"Cheyenne was wonderful to work with! She is super knowledgeable and patient! I’m paying less monthly for my car and life insurance!"
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H W

June 14, 2024

5  out of  5
rating by H W
"Tristan is a very patient and meticulous person who answered my questions in great detail."
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Eric McConnell (Cheetofreak)

June 3, 2024

5  out of  5
rating by Eric McConnell (Cheetofreak)
"Getting a quote online was nice and easy. Tristan helped me with the process, and got very fair rates for auto and renters insurance. A much better experience buying insurance than I've had before. Will recommend other family to them."
We responded:
"Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our online quote process to be easy and efficient. Tristan is a valued member of our team, and we're glad to know that he provided you with excellent service and were able to secure fair rates for your auto and renters insurance. It's great to hear that your insurance-buying experience with us was a significant improvement compared to previous encounters. We appreciate your trust in recommending our services to your family, and we'll do our best to provide them with the same level of satisfaction. Thank you again for choosing us for your insurance needs! "
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Gabby Roney

June 1, 2024

5  out of  5
rating by Gabby Roney
"We love this office but more importantly the people in it! They are prompt, kind, and considerate. If you are searching for an insurance provider, this group is more than qualified to assist you."