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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kyndal costello

October 22, 2024

5  out of  5
rating by kyndal costello
"Cheyenne stayed late and got my new vehicle all set with insurance today, it was a lot of phone tag but she hung in and got it done, I am so grateful!!!"
We responded:
"Thanks a ton for the great review! We're so glad Cheyenne was able to help you get your auto insurance set up with State Farm. Thank you for your business! "
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mikayla Pitchford

October 21, 2024

5  out of  5
rating by mikayla Pitchford
"Great communication. Everything worked out effectively!!"
We responded:
"Thank you for your positive feedback, Mikayla! We’re thrilled to hear that everything went smoothly. Thank you for choosing our State Farm office for your auto insurance needs. "
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Ronald

October 18, 2024

5  out of  5
rating by Ronald
"So far so good. It's nice to have somebody to talk to when you're needing to ask some questions and Ryan and Alicia always answer."
We responded:
"Ronald, thank you for taking the time to leave us a review. We are so happy to have you at Alicia Scott State Farm. It is our privilege to provide coverage for your auto and renters' insurance needs."
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Debbie Crotty

October 14, 2024

5  out of  5
rating by Debbie Crotty
"Great people--so helpful. Will recommend the office to all my friends. Fantastic service!!"
We responded:
"Thank you, Debbie! We are so happy you chose us to help with your auto and renters insurance needs. Referring your friends is the highest compliment, we really appreciate your support in our State Farm office. "
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Rhonda C

October 14, 2024

5  out of  5
rating by Rhonda C
"Every time I have needed help, with my car, my house or the apps on my phone, I know I can walk in, and be helped by anyone in the office who will be friendly, polite and never make me feel anything but happy. Today, Kayla was the helpful person who made my day!"
We responded:
"We're thrilled to hear that you've had consistently great experiences with our team whenever you needed help, whether it was with your auto insurance, home insurance, or State Farm apps. We pride ourselves on providing friendly and polite service to ensure our customers feel happy and supported. Thank you for sharing your experience and for your continued trust in our office with your insurance needs."
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david crews

October 8, 2024

5  out of  5
rating by david crews
"Emily was very helpful informing me about new endorsements that would help save our family money and heartache in the future. Thanks!"
We responded:
"Thank you so much for taking the time to leave us a positive review, we really appreciate it! We're thrilled to hear that Emily was able to assist you and provide valuable information about State Farm's new roof endorsement. Our goal is to help our customers save money and avoid any future difficulties. It has been our privilege serving your auto, home, and travel trailer insurance needs over the years. "
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Hannah Lane Miskimins

October 7, 2024

5  out of  5
rating by Hannah Lane Miskimins
"I have had such a great experience working with this group. Always helpful and kind! Cheyenne was especially helpful when switching coverage to our new vehicle! I just really appreciate them!"
We responded:
"Thanks Hannah! We are glad you had a great experience with our State Farm office. We aim to provide the best possible service to all of our customers. Thank you for continued trust in our office for your home and auto insurance needs. "
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Mark Medlin-McDonald

October 3, 2024

5  out of  5
rating by Mark Medlin-McDonald
"No stress. Every time I need to call these people. It has always been a pleasure and we get things done."
We responded:
"Mark, thank you for your kind words and positive feedback. We are so happy to hear that your experience with our team has been consistently enjoyable and productive. We strive to provide excellent customer service and efficient solutions. We appreciate your continued support and trust in our State Farm office. "
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steve marler

September 23, 2024

5  out of  5
rating by steve marler
"I've used State Farm for many years. Harley at this office has been very helpful! She takes the time to walk you through all your options. Very good at educating us too. Very good experience with her and previous years of service with this office. I definitely recommend them!"
We responded:
"Steve, we are so happy to hear about your positive experience with Harley. It is important to us that you understand the coverage you have to protect your home and autos. Thank you for trusting us with your insurance needs all these years!"
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Sweet Ann

September 20, 2024

5  out of  5
rating by Sweet Ann
"Alicia and Cheyenne have both been extremely helpful and swift when we were getting our new policy and has questions. I’d absolutely recommend them!"
We responded:
"We truly appreciate your loyalty and trust in State Farm as your insurance provider for many years. Your recommendation means a lot to us, and we are grateful for your kind words. We pride ourselves on having a team of dedicated and knowledgeable professionals who are committed to assisting our customers promptly and efficiently. Thank you for sharing your experience. "
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Nancy Nauser

September 19, 2024

5  out of  5
rating by Nancy Nauser
"The staff is friendly and professional"
We responded:
"Nancy, thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with our staff. It is important to us that you receive the care you deserve. We appreciate you trusting State Farm with your insurance needs all these years and are so happy to have you at Alicia Scott State Farm. "
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Ryan Ellison

September 12, 2024

5  out of  5
rating by Ryan Ellison
"I have continued to have excellent service from this State Farm family. Anytime I have issues I am well taken care of! Cheyenne is absolutely amazing!"
We responded:
"Ryan, we are so happy to have you as part of our State Farm family. It is important to us that we provide the best possible care to everyone we get the pleasure of serving. Thank you for trusting our office with your insurance needs. "
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Linda Ishk

September 6, 2024

5  out of  5
rating by Linda Ishk
"Alicia and her staff are so kind and help me in any way they can especially when I want to make payments early."
We responded:
"Linda, I hope you know how much we value you as a customer. I’m happy to hear that your customer service experience with our insurance office has been a pleasant one. Thank you for choosing State Farm! "
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D Adams

September 4, 2024

5  out of  5
rating by D Adams
"Always going out of their way to provide excellent service."
We responded:
"Thank you for sharing your positive experience with our State Farm office, David! We are thrilled to hear that our team consistently goes above and beyond to provide you with excellent service. We truly value your feedback and appreciate your continued support."
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Michele Thomas

September 4, 2024

5  out of  5
rating by Michele Thomas
"Sarah Buttermore gave me excellent customer service today! She switched me from a higher priced homeowners and car insurance to State Farm. She couldn't have been more helpful and she was so pleasant to work with! I highly recommend her!!"
We responded:
"Thank you for taking the time to share your positive experience with our State Farm office. We are so happy to hear that Sarah provided you with excellent customer service and assisted you in switching to State Farm for your car insurance, homeowners insurance, and umbrella insurance. We appreciate your kind words about Sarah's helpfulness and it's wonderful to hear that she made your experience a pleasant one. Thank you for choosing Alicia Scott State Farm office for all your insurance needs. We are here to provide you with comprehensive coverage and exceptional service. Thank you for your business! "
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Platinum K

August 29, 2024

5  out of  5
rating by Platinum K
"Very helpful and provided exceptional customer service with detailed knowledge."
We responded:
"We sincerely appreciate you sharing your experience with our State Farm office. We know insurance isn't always fun but we are so happy to hear that you were provided great service and felt our team answered all your questions. Thank you for trusting State Farm and our Agency! "
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Mike dibble

August 21, 2024

5  out of  5
rating by Mike dibble
"They're very nice they help me out with everything I needed and I would refer them to anybody that I came across that they have good prices"
We responded:
"Mike, we really appreciate you sharing your experience with our State Farm Insurance office. It is an honor to protect your family's car insurance and renters' insurance. Thank you for your loyalty to State Farm all these years. "
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Charlene Kabel

August 13, 2024

5  out of  5
rating by Charlene Kabel
"Each representative is courteous, efficient, and professional. Very easy to work with to ensure you are getting the best rate and service."
We responded:
"Thank you for sharing your experience with our team. It is a privilege to be your trusted State Farm Agency for your auto and home insurance needs."
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Mark Wheeler

August 9, 2024

5  out of  5
rating by Mark Wheeler
"Very kind and polite. Great team!"
We responded:
"Mark, thank you for sharing your experience. We do our best to provide each person we come in contact with the exceptional service they deserve. Thank you for trusting State Farm with your home, auto, and life insurance needs for many years."
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Luff Song

August 9, 2024

5  out of  5
rating by Luff Song
"Awesome customer service! Kayla Thew is an excellent agent with impeccable communication skills. If you need anything done through State Farm, please go through her. She’ll get it done, or get whoever needs to get it done in gear."
We responded:
"I am so happy to hear about your awesome experience with Kayla. She goes above and beyond for anyone she comes in contact with. It is important to our office that when you call for help, you are provided the service you deserve to ensure your needs are met."
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Serenity Ohlsen

August 9, 2024

5  out of  5
rating by Serenity Ohlsen
"Kayla is the best! Every time I have called with questions about my claim she has gone above and beyond to help. She will take as much time as is needed to answer all my questions, and I can be very needy! 10/10 recommend this office!"
We responded:
"We understand that having to file a claim can be overwhelming. Kayla is very knowledgeable and passionate about helping everyone we get the pleasure to serve. We do our best to make the claims process as easy as possible for all of our customers. Thank you for sharing your experience."
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Tina Gates

July 29, 2024

5  out of  5
rating by Tina Gates
"Kayla was very sweet and helpful!"
We responded:
"Kayla is very knowledgeable and is sure to provide each person she comes in contact with the personable and efficient help they deserve. Thank you for your loyalty and trusting State Farm with your families auto, home, and life insurance needs over the years."
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BLZN1UP BBQ

July 23, 2024

5  out of  5
rating by BLZN1UP BBQ
"Great experience highly recommended"
We responded:
"Thank you so much for leaving us such a positive review! We are thrilled to hear that you had a great experience with us and that you highly recommend our services. It means a lot to us that you took the time to share your feedback. We look forward to serving you again in the future!"
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Melissa Miranda

July 23, 2024

5  out of  5
rating by Melissa Miranda
"I really appreciated Cheyenne’s help with my policy update. She was kind and knowledgeable."
We responded:
"Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that Cheyenne was able to assist you with your policy update and that you found her to be kind and knowledgeable. We strive to provide excellent customer service, and it's great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Michael Byrd

July 23, 2024

5  out of  5
rating by Michael Byrd
"Kayla is a superstar. Whatever she's being paid, she deserves more"
We responded:
"We couldn't agree more - Kayla truly is a superstar! We are incredibly fortunate to have her on our team here at Alicia Scott State Farm. Your kind words mean a lot to us, and we will make sure to pass on your appreciation to Kayla. We are committed to providing exceptional service, and it's wonderful to hear that she exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We value your feedback and look forward to serving you again soon!"